Brian Solenthaler of American Honda attended the ceremony, and told the service department that Elite Service designation is given to Honda Service Departments who score high on customer satisfaction surveys. Waikem Honda Service Department received top scores for Time to Complete Service, Customer Service, and Customer Satisfaction.
As a gift, the Honda Express Service Staff members received jackets embroidered with the Honda Express Service Elite logo, and all were treated to a luncheon.
Also, Waikem Honda Service Associate Michael Arbogast won the “Top Tech Challenge,” as the No. 1 Honda service associate in the 5-state Honda Zone. Arbogast received a gift card for his excellence. To achieve first place, Arbogast completed the service contest with the highest score and fastest time.
Honda Express Service is the quick and easy way to keep your Honda vehicle in tip-top shape. Our Honda Express Service conveniently offers several regular Honda maintenance services including; oil changes, tire rotation, brake replacements, and more. The Waikem Honda Service Department is open 7:30 a.m. to 8 p.m. Monday and Thursday, 7:30 a.m. to 5:30 p.m. Tuesday and Wednesday and Friday, and 8 a.m. to 4 p.m. Saturday. Our certified Honda trained technicians will bring their award winning service to your current Honda vehicle, but we provide all types of maintenance to any make or model. Call us at 330-477-5002 to schedule your appointment, or visit Waikem Honda for more details.
Waikem Honda received a banner from American Honda and a homemade plaque from Nancy Waikem, wife of Waikem Honda co-owner David Waikem. American Honda will also provide a trophy to display inside the Waikem Honda service department. Congratulations go out to the entire service staff at Waikem Honda for putting another award in our trophy case!